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Wednesday, August 13, 2008
You Asked...
by Karin L. Nauber
The following question was posed recently: "Do I run a risk
of additional charges appearing on my credit/debit card if I fail to press
'clear' after purchasing gas at the pump?"
You may have received an e-mail message similar to the
following: "Jim just told me about something that happened to one of his
co-workers. She used her credit/debit card to purchase gas at the pump
(like most of us do). She received her receipt like normal. However, when
she checked her statement, there were two $50 charges added in addition to
her purchase. Upon investigation, she found out that because she did not
press the 'clear' button on the pump, the employee inside the store was
able to use her card to purchase his/her own gas!
"To keep this from happening, after you get your receipt,
you must press the 'CLEAR' button or your information will be stored until
the next customer inserts their card. Be sure to tell all your
friends/family so that this doesnít happen to them!"
If your e-mail spam filter did not stop this one from going
through, it is probably because a concerned friend or relative sent the
e-mail to you.
Fortunately, according to
Snopes.com, you don't have anything to worry about as this is not
happening.
Here is what they had to say about this. ìThose in the know
say thereís nothing to this notion that pressing the ëclearí button after
refueling will safeguard the pumpís user from having his credit card
accessed by future users, or indeed, have any other effect. As W. Michael
Hardin, an employee of Dresser Wayne, a manufacturer of gas station fuel
dispensing units, says: ìIf a fuel dispenser is operating in its normal
mode, the way it was designed to work, your transaction is complete as
soon as you hang up the nozzle. There is no need to do anything else at
that point or press any buttons. If for some reason you hang up the nozzle
incorrectly, and the transaction does not complete, a receipt will not be
printed, which would be an indication that something is wrong.î
ìIn other words, a properly functioning gas pump will
conclude its transaction when its nozzle is returned to its cradle. There
is no magic to be had from pressing the ëclearí button: a gas pump that is
working the way it should will have already closed the transaction by that
point, and a misfunctioning one isnít going to be prompted into righting
itself by your mashing the ëclearí button a few times. Look instead to
your receipt. That the pump dispensed one after you recradled the gas
nozzle is a sign that all went well. If a receipt does not present itself,
a trip inside the gas station to discuss the matter with the clerk on duty
is in order.î
Although Snopes does
point out that some dishonest gas station employees have run additional
charges through customerís credit and debit cards, this form of crime is
usually a matter of miscreants charging some cards two or more times to
cover for other fuel purchases paid in cash (which was pocketed by the
thieving employees, with the false charges laid against the credit or
debit cards of victims used to account for the decrease in the stationís
fuel inventory). In May 2008, two employees of a Hopatcong gas station in
New Jersey were caught and charged with theft for attempting to run such a
scheme.
To read more about how to protect yourself and your
credit/debit cards, log on to snopes.com.
They have a wealth of information about all sorts of scams, frauds, fakes
and real threats.
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